*Passes you a clue-by-four* Just smack them upside the head with this.
and yeah, I worked tech support for 3 different companies, customer service for 2 and can vouch for the "no record" thing. Especially when you get a arsey customer who won't tell you who they are.
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Date: 2007-02-28 05:27 am (UTC)and yeah, I worked tech support for 3 different companies, customer service for 2 and can vouch for the "no record" thing. Especially when you get a arsey customer who won't tell you who they are.